SOLUTIONS / ENQUIRY AND QUALIFICATION

Answer and qualify customers 24/7. Make more of every enquiry.

AI responds automatically 24/7, asks the right job-specific questions naturally and gathers context for a booking at an available time or a quote brief. Your team handles technical decisions.

Let’s find where more enquiries could move forward.Book a conversation
Dark-framed apartment window with measuring tape
How it works

See what reaches the team.

One possible journey, configured around each business’s decisions.

21:20
MS
Marta SilvaWindow enquiry

Hello. We would like to replace three windows in our apartment. What happens next?

Photo of the window attached to the customer enquiry2 photos received

The project is in Lisbon. I can send interior and exterior photos.

24/7 response and qualification
Project W-0313 windows · apartment
Window attached to the project
2 photos received
CollectedScope

3 windows · apartment

CollectedLocation

Lisbon

Still to confirmAccess

Floor and access

Still to confirmTiming

Preferred timing

BEFORE / AFTER

From first contact to a sales-ready enquiry.

01

Before

Several exchanges are needed to learn where the work is, what will be installed and whether photos exist.

02

After

AI asks naturally for missing details 24/7 and gives sales context for the next step.

CUSTOMER JOURNEY

What happens in practice.

01

Receive

The customer describes the project and location.

02

Clarify

Ask for opening count, photos, preferences and timing as agreed with the team.

03

Organise

Bring details together with missing information visible, with points still to confirm clearly marked.

04

Handoff

AI moves towards a booking under agreed availability or gathers a quote brief; the team assesses feasibility.

OWNERSHIP AND MEASUREMENT

Fast response, team-led assessment.

01

Human control

Technical assessment and the proposal remain with your team. Routing and tools are agreed together.

02

What to measure

First response time (received enquiry to first useful reply) and qualified-enquiry rate (enquiries with agreed details / enquiries received). Aim to reduce the first and increase the second.

MEASUREMENT / BUSINESS

What we measure in your business.

We set a baseline, track progress and refine the process.

ENQUIRY↘ Reduce

First response time

From enquiry received to first useful reply.

FAQ

Frequently asked questions

SALESPEED / NEXT STEP

Let’s improve the path from enquiry to signed project.

Bring an enquiry journey. We’ll identify where AI can answer and qualify 24/7, book or prepare a quote and track results.

Book a conversation